Packages should be sent to the main hotel address and to the attention of the guest receiving the items. The package room is located near the loading dock. As limited package storage space is available, larger shipments are to arrive no more than 72 hours before they will be picked up. Outside of normal business hours Security will sign for packages. Please do not ship valuables; we cannot be responsible for contents. FedEx is responsible for parcel management within the hotel; please see the Shipping & Receiving section under the Meeting & Convention tab for more information.