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Telephones/Telecommunications
 

Telephones/Telecommunications

The following types of telecommunication services are available for our guests. The file attached lists current pricing for telecommunications at the Hilton Minneapolis, all of which is provided by PSAV.  (Please note that pricing is subject to change without notice.)  Please speak with your Catering or Event Manager or your PSAV sales person, to place an order or for more details. PSAV can be reached directly at 612-397-4908.

Internet Access

Lobby and Lounge Internet
Internet is provided in the lobby and lounge area as a complimentary amenity. There is a connectivity station with complimentary access to PCs, Macs, hardwired internet, and printing capabilities.

Guest Room Internet
Internet in the guest rooms is recently upgraded to provide a better internet connection for all guests. Each connection is valid for 24 hours for up to three devices.
Basic Connection Service: $12.95
Premium High Speed Connection Service: $18.95
 
All Hilton HHonors members who book their stay directly with Hilton (via the Hilton HHonors mobile app, online from Hilton.com, HHonors.com, or a brand/hotel website, by calling Hilton Reservations Customer Care or 1-800-HHonors, or calling an individual hotel) will receive free standard Wi-Fi. Hilton HHonors Diamond members who book through the same channels will receive free premium Wi-Fi.

Guest Room Calls

Type of Call Instructions Rates
Direct Dial-Bill to Room
Emergency 911: (do not need to dial 9) No Charge
Guest Room to Guest Room: 7 + room number No Charge
Local: 9+Number $1.25 per call up to 60min. $.10 per minute after 60min.
800 or other toll free: 9+1+Number Toll Free 1st 60 minutes $.10 per minute thereafter
Long Distance: 9+1+Number AT&T Operator assisted rate less 50%
International: 9+011+CC+CC+Number AT&T Operator assisted rate (by country)
 
Local, Long Distance and International Calls will be billed to your account only when the call is answered. Applicable taxes will be added and rates subject to change. You may obtain free rate information at any time by dialing 9+00 and ask the AT&T Operator for the rate of an Operator Assisted Call. All 8xx calls, calling card, credit card & third party billing calls will be charged at $1.25 access fee.
Exceptions are Datanamics (guest room internet support) HHonors, Hilton Reservations and extension 4999 (which is forwarded to Reservations). Hilton subscribes to AT&T Long Distance and Network PTS Operator Services. Broadwing is our local carrier. You have the right to reach other long distance carriers from the telephone, and you may do so by dialing the access code provided by that carrier.

Direct Complaints to:
Federal Communications Commission
FCC Enforcement Division
CCB Room 6202
Washington, DC 20554
Phone: 800-463-7570
Network PTS Operator Services
Phone: 866-512-7906
Qwest
Phone: 800-246-8153

Voice Mail

Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out.
To access your Voice Mail in your guest room:
To hear messages, if the red light is flashing on your guest room telephone:
1. Lift the receiver
2. Press MESSAGE key or dial extension 60
3. Follow recorded instructions.
Should you require assistance while using Voice Mail, simply press the “*” key at any time.
Outside of the hotel:
Call the main switchboard at 612-376-1000 for assistance.

Video Teleconferencing

Video teleconferencing is available through PSAV.  Please contact your PSAV salesperson, or your Catering or Event Manager for more details.

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Hilton Minneapolis | 1001 Marquette Ave, Minneapolis, Minnesota 55403 | 612 376 1000