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Banquet Terms and Conditions

Banquet Terms and Conditions

Meal Service
Plated meal service is based on a two (2) hour serve time. Breaks are based upon a thirty (30) minute serve time. Buffets (breakfast, lunch, reception and dinner) are served for one and a half hours. Buffets have a minimum of twenty five (25) guests. If your guarantee is less than twenty five (25), you will be assessed an additional $150.00 fee. Due to health regulations and quality concerns, items from the buffet cannot be served during mid-morning, afternoon or evening breaks. An extension of actual service times is subject to additional labor fees.  Meal service beginning after 10:00pm will be assessed a 50% menu surcharge.
Additional Charges
There will be a Labor charge for any food function of less than twenty five (25) guests: $150.00. Carvers, Chef's, Station Attendants, Made to Order: $150.00 each. Bartenders: $150.00~ one per hundred (100) guests, four (4)hour shift; $500 minimum beverage sales required in order to waive the $150 Bartender Labor Fee per Bar.  Room Re-Sets: If a room set-up is changed within twenty four (24) hours of the event, there will be a minimum additional fee of $200.00 for the re-set. Fee subject to increase depending on the room size and complexity of the changes.  On National Holidays an additional labor fee may be added for meals.
Service Charge, Gratuities, Administrative Fee, Taxes
GRATUITY: 15.25% (or the current gratuity in effect on the day of the Event pursuant to the applicable collective bargaining agreement) of the food and beverage total plus any applicable state and/or local taxes will be added to your account as a gratuity and fully distributed to servers, and where applicable, bussers and/or bartenders assigned to the Event.

SERVICE CHARGE: 8.75% (or the current service charge in effect on the day of the Event) of the food and beverage total, plus any applicable state and/or local taxes, will be added to your account as a service charge. This service charge is not a gratuity and is the property of Hotel to cover discretionary and administrative costs of the Event.
We will endeavor to notify you in advance of your Event of any increases to the gratuity and/or service charge should different amounts be in effect on the day of your Event. 
Final attendance must be specified three business days prior to the event by noon. This number will be considered your minimum guarantee and is not subject to reduction. Should a final guarantee not be received, your expected attendance on your banquet event order will be considered the final guarantee. You will be charged for your final guarantee or the number in attendance, whichever is greater.

Dietary restriction numbers are required when the guarantee is provided. If there are no dietary selections listed on the original arrangements The hotel reserves the right to provide a vegan meal to a number not greater than 10% of the actual guarantee.
Payment shall be made in advance of the function unless credit has been established with the hotel. In such case, the complete account is due and payable no later than 30 days from the date of the function.
The hotel does not permit affixing anything to the walls, doors, or ceilings that would leave damage. Pre-approved signage is permitted in the registration area and in private function areas only. No signs are permitted in the Hotel lobby on the building exterior or other public area. The Hotel reserves the right to approve all signage. All signs must be professionally printed and should be free standing or on an easel. The Hotel will assist in placing all signs and banners.  A $100 charge per banner will apply.
FedEx Office
The new FedEx Office is staffed from Monday-Friday 7:30AM - 5:30PM. It is also open 24/7 for computer, copier, fax and printer access. FedEx Office handles all receiving and delivery of guest packages during staffed hours. Guests wishing to collect a package after hours should contact the bell desk.
Shipping and Packages
Packages for meetings may be delivered to the Hotel three (3) working days prior to the date of the function. The following information must be included on all packages to ensure proper delivery;
1) Name of Organization
2) Guest Name
3) Attention Catering or Conference Services Manager (indicate name)
4) Date of Function
Package handling fee will be assessed.

For your convenience and safety, we ask that all deliveries made on your behalf to our conference center be made through our loading and unloading area. This includes all outside contractors such as musicians, florists, design companies etc.
Audio Visual
For your convenience, Presentation Services Audio Visual (PSAV) is our in-house professionals providing a knowledgeable, on-site team and state of the art equipment.
Spotlights and operators are available. Charges may be obtained from the Catering Department.
Additional electrical services and engineering staff are available. Charges may be obtained from the Catering Department.
Lost and Found
The hotel will not assume or accept responsibility for damages to or loss of any merchandise or articles in the hotel prior to, during or following and event.
Food & Beverage Menu Selections
In addition to our published menu suggestions our culinary, catering and events teams are specialists in creating customized solutions. Let your imagination be your guide knowing that we understand special requests, budget wants and dietary requirements. We are committed to all of our guest needs including those who have special dietary restrictions (such as a food allergy, intolerance or other medically restricted diet) and are also aware that some may also adhere to a vegetarian or vegan diet. Our goal is to deliver a memorable experience through culinary skill.

• Our menus are subject to change and ingredients may vary based on seasonality or availability.
• Bread is available upon request.
• Consuming raw or undercooked meats, poultry seafood, shellfish or eggs may increase your risk of foodborne illness
• All Food & Beverage, including alcohol, must be purchased through the Hotel and served by Hotel Staff.
• All pricing is guaranteed ninety (90) days prior to your event date.
Prices are provided for guidance in budget development only, and are subject to increase. Event Orders will confirm all final arrangements and prices.
Menu Cards
Complimentary personalized dinner menu cards will be offered to groups over 500 people. Menu cards can also be provided for a fee of $1.00 per person for any groups less than 500. Some restrictions apply, please ask your Catering professional for more details.
Room Assignment and Seating
Function rooms are assigned by the hotel according to the anticipated guests count and set up requirements. The hotel reserves the right to make room changes to a more suitable room should the initial requirements change.

Banquet seating will be rounds of ten (10) guests each. If a lower ratio is required, additional labor charges will apply. The Hotel will set tables and chairs 3% over the guarantee based upon space availability

We will set up to a Maximum of (30) over the guarantee.
White linens and napkins are available through the hotel at no extra charge. Specialty linens and napkins are available through outside sources. Your catering or event manager will be happy to assist you.
Floral, Décor, Entertainment
The hotel has a list of recommended vendors and are happy to facilitate needs. Proper advance notification is required when scheduling entertainment and the use of volume enhancing equipment. The Hotel reserves the right to control the volume on all functions.

Additionally we can do the billing keeping your master account clean and simple. Should you make your own arrangements all deliveries should be coordinated with your catering or event manager.
Music and Entertainment
The Catering Department will be happy to recommend musicians and entertainers. Pianos are available at a rental fee of $150 plus tuning charges. A 3-month advance notification is required when scheduling entertainment that entails the use of volume enhancing equipment. The Hilton reserves the right to control volume on all functions.
Coat Check
The Catering Department will arrange for either a host paid coat check at a charge of $250.00 per attendant for the evening or a coat check on a cash basis, minimums will apply.

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Hilton Minneapolis | 1001 Marquette Ave, Minneapolis, Minnesota 55403 | 612 376 1000